Return Policy
**Return Policy**
At InvitesYou, we strive to ensure your complete satisfaction with your purchases. However, we understand that there may be occasions when you need to return items. Our return policy is designed to be fair and accommodating, making your shopping experience as smooth as possible. Please read the following guidelines to understand our return process:
**1. Returns Eligibility:**
– Items must be unused, undamaged, and in the same condition as received.
– All original tags and packaging must be intact.
– Personalized or customized items cannot be returned unless there is a manufacturing defect or an error on our part.
**2. Time Frame:**
– You must initiate a return request within 30 days of receiving your order.
– Returns received after 30 days may be accepted at our discretion and may be subject to a restocking fee.
**3. How to Initiate a Return:**
– Log in to your InvitesYou account and go to the Order History section.
– Select the order containing the item(s) you wish to return and follow the instructions to request a return.
– Alternatively, you can contact our customer support team for assistance.
**4. Return Shipping:**
– Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.
– We recommend using a trackable shipping service to ensure your return is received.
**5. Refunds:**
– Refunds will be issued to the original payment method used for the purchase.
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– Approved refunds will be processed within 5-7 business days.
**6. Exchanges:**
– If you wish to exchange an item for a different size, color, or style, please initiate a return for the original item and place a new order for the desired item.
**7. Damaged or Defective Items:**
– If you receive a damaged or defective item, please contact us immediately.
– We may require photo evidence of the damage or defect before processing a return or replacement.
**8. Exceptions:**
– Some items, such as perishable goods, gift cards, and downloadable products, are not eligible for return.
**9. Contact Us:**
– If you have any questions about our return policy or need assistance with a return, please contact our customer support team at [contact@invitesyou.in](mailto:contact@invitesyou.in).
**10. Policy Changes:**
– We reserve the right to update or modify our return policy at any time. Any changes will be effective immediately upon posting on our website.
By shopping with InvitesYou, you agree to comply with our return policy. We value your business and are committed to providing you with a positive shopping experience. Thank you for choosing InvitesYou!